Bay Valley Resort Bay City, Bay City
About the Resort
Bay Valley Resort, a 4-star hotel, features a range of amenities including a golf course,
Rooms & Amenities
Rooms at Bay Valley Resort include standard guest rooms with one king-sized bed or two double beds, as well as Parlor suites featuring a comfortable seating area. Each accommodation offers a
Dining & Leisure
Dining options at Bay Valley Resort include Heatherfields restaurant, with menu variety catering to guests' needs. The
Events & Services
The resort offers over 10000 square feet of meeting and convention space, including the
Local Area & Transportation
Guests appreciate easy access to local attractions including the
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Getting around
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Facilities
General
- Smoking allowed in designated areas
- Free Wi-Fi
- Free parking
- 24-hour reception
- Express check-in/ -out
- Rooms/ Facilities for disabled
- Elevator
- Fireplace
Sports & Fitness
- Exercise gym
- Tubing
- Golf course
- Fitness studio
Guest Parking
- Microwave
Services
- Wedding services
Dining
- Breakfast
- Restaurant
- Bar/ Lounge area
- Free breakfast
Business
- Meeting/ Banquet facilities
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Indoor swimming pool
- Beach umbrellas
- Sun loungers
- Ballroom
- Television in lobby
- Sauna
Room features
- Air conditioning
- Dressing area
- Patio
- Terrace
- Tea and coffee facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Microwave
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at this hotel was quite disappointing overall. While the rooms were clean, they lacked many essentials, and the service was lacking, especially in terms of responsiveness. There were a few positive aspects like the nice view of the golf course and decent food when available, but the numerous issues overshadowed them. I won't be returning anytime soon.
My experience at Bay Valley Resort was quite mixed. While the staff was genuinely dedicated to improving our stay and the golf course was beautiful, the service left much to be desired, especially with our reservations and other details. The hotel is clearly trying to recover from past issues, but there are still several areas in need of significant improvement.
My stay at the hotel was quite frustrating overall. While the location is pleasant with a nice golf course view, I encountered major issues with customer service and room conditions. There were several times when the front desk was unattended, and our rooms were not cleaned during our entire stay. On the brighter side, the pool was nice, and the food I managed to order was good, but the overall experience left a lot to be desired.
I was really looking forward to my stay, but the reality was disappointing. The hotel has potential with its classic charm, yet it's feeling worn down and definitely needs some updates. I do appreciate the cleanliness of the bed and how good the food was when we were able to order it. However, the lack of consistent service and amenities made for a frustrating experience.